General Terms and Conditions (AGB)

Welcome to Landhuus Bieber 1848®!

These terms and conditions outline the rules and regulations for the use of Landhuus Bieber 1848's Website, located at https://www.landhuusbieber1848.de.

By accessing this website, you are deemed to have accepted these terms and conditions. Do not continue to use Landhuus Bieber 1848® if you do not agree to all of the terms and conditions stated on this page.

Landhuus Bieber 1848® stand 01/2024

1 Scope of application

The following regulations apply to all reservations and catering in our indoor and outdoor café at Landhuus Bieber 1848®. By making a reservation on the basis of these regulations, you agree to their validity for all subsequent transactions, i.e. any future utilisation of the services offered by us. This applies to future reservations regardless of whether they are made verbally or by email.

General guest information

Dear guests,

You are welcome to make table reservations with us. Please note that we sometimes have to record considerable losses in turnover due to so-called "no-shows" (guests not turning up despite having made a reservation or cancelling at very short notice). Many guests are not aware of the financial and organisational effort involved in planning the capacity utilisation of our café. It is often not possible for us to spontaneously allocate the table that has become free to other guests. In such cases, we are left with the costs of staffing and food purchases.Please note, therefore, that a table reservation legally establishes a contractual relationship that triggers certain obligations for both you and us. We therefore ask you to contact us in good time - at least 48 hours, 2 days - before the agreed date if you wish to cancel your reservation or change the number of people.

Your Landhuus Bieber 1848 Team

2. reservations and cancellations

We would like to point out that a binding table reservation, whether directly (by email or telephone) or via a reservation platform, can only be made if all information, in particular the contact details such as telephone number and email address, are correct. Otherwise we will be forced to refuse the reservation and release the reserved seats. As our café has a limited number of seats, we cannot offer any great flexibility when reserving the available seatsIn particular, we are regularly forced to turn away other guests for larger reservations. The damage that we suffer as a result of non-compliance or cancellation of reservations at unreasonably short notice is considerable. We therefore ask for your understanding that we reserve the right to claim these damages in accordance with the following regulations:

2.2 Reservations are binding with regard to the reserved time and the number of reserved seats. However, you can cancel your reservation in whole or in part (i.e. with regard to individual seats/guests) up to 24 hours before the reserved time at the latest, without incurring any costs; for larger groups (6 persons or more), a cancellation free of charge can only be made up to 48 hours before the reserved time at the latest.

2.3 If a cancellation is not made by the time specified in section 2.2 at the latest, we are entitled to charge a flat-rate compensation of 20 euros for each unused or cancelled seat and 75% of the agreed menu price for reservations for the breakfast buffet. The same applies if the reserved seats are not utilised at the agreed time, i.e. the guests do not appear. If the reserved seats are not taken up within 30 minutes of the reserved time (i.e. the guests announced in this respect do not appear), we are entitled to allocate the seats elsewhere. Sections 2.3 and 2.4 also apply in this case. In this case, however, we shall offset any income that we generate by allocating the seats elsewhere against the compensation in accordance with section 2.3.

2.4 If you are not responsible for the late cancellation or non-utilisation of the reserved seats, we are not entitled to claim compensation. In addition, you are always at liberty to prove that we have not suffered any damage as a result of the late cancellation or no-show or that this is significantly lower than the compensation in accordance with section 2.3.The provisions in sections 2.3 and 2.4 also apply if the guests appear but do not take up the reserved seats but leave our café again.

3. payments

Unless otherwise agreed, the following terms of payment shall apply:

Payments must be made in euros and always in cash. We are not obliged to accept 500 euro notes as a means of payment. As an alternative to cash payment, we offer the option of payment by EC card for amounts of at least EUR 20.00 and also accept payment by credit card. When an invoice is issued, the amount must be paid within 7 days of receipt of the invoice.

4. vouchers

The following conditions apply to the redemption of vouchers issued by the café: A voucher can only be used to pay for the food and drinks offered and consumed in our café. Cash payment of the voucher amount is not possible. The voucher is generally valid for one calendar year from the date of issue.

5. liability

The following conditions apply to our liability for damages and reimbursement of expenses arising from contract or other legal grounds:

5.1 In accordance with the statutory provisions, we shall be liable without limitation for damage caused by us, our legal representatives or vicarious agents wilfully or through gross negligence.

5.2 We shall only be liable for damages caused by us, our legal representatives or vicarious agents through negligence if 5.2.1 material contractual obligations are breached. These are obligations whose fulfilment is essential for the proper performance of the contract and on whose compliance our customers regularly rely and may rely. Furthermore, obligations which arise from the nature of the contract and the breach of which jeopardises the achievement of the purpose of the contract are also essential. 5.2.2 Obligations to take into account the rights, legal interests and interests of customers are violated and our performance can no longer be reasonably expected of them.

5.3 Our liability in the cases mentioned in clause 5.2 is limited to the foreseeable damage typical for the contract. In all other cases, we shall not be liable for simple negligence.

5.4 The limitations of liability pursuant to Sections 5.2 and 5.3 shall not apply to damages resulting from injury to life, limb or health. They also do not apply to claims arising from the Product Liability Act, fraudulently concealed defects or from a guarantee, or to all cases in which the statutory liability rules are mandatory.

5.5 The above provisions in this clause 5 apply accordingly to any personal liability of our bodies, representatives and vicarious agents.

6. Dogs

Dogs are only allowed in the outdoor area / terrace / beer garden and must always be kept on a lead. For reasons of hygiene, dogs and animals are not allowed inside the café.

General terms and conditions for events and their agreements

1. these general terms and conditions apply to all bookings of rooms, outdoor areas, deliveries and catering in our hotel.

2. full "service" will only be provided if this has been expressly agreed. For events for which no standardised menu has been agreed, only a limited selection of dishes can be offered. Restrictions such as allergies, vegetarians, vegans must only be taken into account if they have been expressly agreed in the contract.

3. ancillary services such as music bands, DJs, special prints of menu cards or floral decorations, as well as any permit fees incurred for this event, must always be organised or borne by the customer/organiser themselves. Additional services will only be provided if they have been expressly agreed in the contract and will be charged separately.

4. musicians and artists' fees are to be settled by the customer/organiser either directly with the persons concerned or made available to us in advance. Any GEMA fees incurred shall be borne by the customer/organiser.

5. the calculation is based on the number of persons registered. The customer/organiser is liable for all orders placed by his guests. For guests who do not turn up, the agreed price will be charged less the expenses saved. Additional guests may be refused. Otherwise, an additional payment shall be due for them in the amount of the agreed price for the other guests.

6 Our prices are final prices, which always include the statutory value added tax.

7. invoices for events can be paid in cash or by bank transfer. When an invoice is issued, the amount must be paid within 7 days of receipt of the invoice.

8. for events involving more than 30 people, an advance payment of 20% of the expected invoice amount must be made no later than four weeks before the event. If the advance payment is not made on time, we shall be entitled to cancel the contract.

9. in the event of cancellation of an event, the final price will be charged less the expenses saved.

10. items brought along must comply with the legal requirements (e.g. fire protection for decorations). They must be removed immediately at the end of the event, otherwise the organiser must bear the costs of removal and storage.

11. if a political event is organised without written consent, or if there is reasonable cause to believe that the event threatens to jeopardise the smooth running of our business, the safety or reputation of our hotel or our guests, or in the event of force majeure, we may withdraw from the contract.

12 The operator of the Landhuus Bieber 1848 Café has the domiciliary right over his café. He can therefore decide who is catered for and who is not, as long as nobody is discriminated against. He also has the right to ban people who behave inappropriately from the café. If the persons in question do not comply with the request to leave the premises, they are committing trespassing, which can be punished by the police.